Don’t be a dick.
Stay the fuck home and let me do my fucking job
Don’t be a dick.
Stay the fuck home and let me do my fucking job
It’s been a while…
Please sign and share this petition
Stop cuts to pharmacy funding and support pharmacy services that save NHS money
On 17th December the Department of Health wrote to PSNC to impose a 6% cut in pharmacy funding. Pharmacy provides a crucial network, highly valued by patients, that makes huge differences to their health. NHS services are under strain and pharmacy can only help if the network is secure and strong.
https://petition.parliament.uk/petitions/116943 please share and sign
‘twas the night before Christmas, when all through the pharmacy.
Not a dispenser was stirring, not even Tracy.
The Activa stockings had been ordered with care,
in the hope that the driver soon would be there.
Mrs Jones had already rang 6 times to ask where her stocking was. Frank Dispenser and the rest of the pharmacy team were shattered. It was 5.45pm and it had only just quietened down. Frank hadn’t even had time for lunch. He was working his way through the celebrations tin that the area manager had left.
They had got lots of biscuits and chocolates from patients too. Some were not out of date which was a bonus. Mrs Smith had baked one of her special cakes for them. Frank had been initially dubious about selling citric acid to Mrs Smith. He had asked her what the w/w% of citric acid there would be in the final cake. Mrs Smith didn’t know but said that she would bring in some of the cake for Frank. He accepted as he was a reasonable man. Carol the dispenser was singing in the staffroom. She always sang at Christmas.
Mrs Smith and Mr Smith could not have been more different. Couples who order their repeat meds together, stay together longer. This didn’t apply to the Smiths. Mrs Smith used our repeat prescription order scheme. Mr Smith did not. It was then that he burst through the door. A feeling of dread came over Frank. Mr Smith was a large man in his seventies and always dressed in red for some reason. ‘Here is my list of medicines that I want’ he bellowed as he handed over his prescription.
Mr Smith was holding a sack. Susan the technician wondered if it contained biscuits for the pharmacy team. Susan was unfortunately mistaken. Mr Smith had been naughty, not nice.
‘I don’t want these tablets anymore’ he said.
Susan sighed. ‘As well as safely disposing of unwanted medicines, we also dispose of uneaten, in-date chocolates, cakes and biscuits, you know?’
Mr Smith looked confused.
‘We don’t have all your tablets’ said Frank.
‘Why the hell not?’ Mr Smith replied.
‘Well it is 5.45pm on Christmas eve’.
‘I’ll come back tomorrow then’ said Mr Smith.
‘You can come back but we are shut for the next two days’ Frank sarcastically replied. One day Frank would get a punch because of his sarcasm.
‘SHUT FOR TWO DAYS!!! WHY DIDN’T YOU TELL ME BEFORE?’
‘We told you last year too….’
Everyday I read about a magical cure on the internet that make amazing health claims. I wonder how easy it is to just make one up…
1] @The_Eye_Doctor: Putting milk in your eye will treat conjunctivitis
2] @SparkleWildfire: Soothe away arthritis pains by washing your hair with all-natural, drug-free golden syrup
3] @KevPharmacist: Eat nothing but chocolate for five years and you’ll never be bothered by asthma again.
4] @SparkleWildfire: Rubbing your face against a TV screen whilst EastEnders is on cures back pain
5] @SiobhanAbrahams: Simple linctus helps a cough
6] @Alrob85: Keep a potato in your trousers to prevent type II diabetes
7] @ianthunderroad: Shoving raw mince up your arse cures Crohn’s
8] @ianthunderroad: Reading the Daily Mail, causes but also cures cancer
9] @SparkleWildfire: Copious amounts of cake cures guttate psoriasis
10] @Alrob85: Rubbing a sage leaf on your nose cures gonorrhoea
11] @ianthunderroad: Lactulose is a very effective cough remedy.
12] @MrDispenser: Using Just for Men hair dye cures heterosexuality
13] @MagneticFlea: Women should not cook or clean during their period.
14] @Pharmusician: Jaffa cakes prevent migraine
15] @MrDispenser: Reading the BNF cures insomnia. Oh wait…
16] @SparkleWildfire: Leaving some flowers to rot in sunlight then diluting them with brandy cures mood disorders
17] @SparkleWildfire: Booping a cat’s nose three times with a haggis cures period pain.
18] @SparkleWildfire: Protect yourself from dangerous radiation (and pesky foreigners) by hiding under a copy of the Daily Mail at all times.
19] @lemonianta: Eating honey will stop hives
20] @SparkleWildfire: Eating Super Noodles everyday prevents Japanese Encephalitis.
21] @SiobhanAbrahams: Homeopathy cures all sorts of conditions
22] @MrDispenser: Staying monogamous prevents heartburn
23] @MrDispenser: Snorting Cottage cheese is good for thrush
24] @SparkleWildfire: Rubbing blue cheese into your elbow treats haemorrhoids
25] @MrDispenser: Burning your bra prevents sore nipples
26] @MrDispenser: Saying ‘Candyman’ in the mirror three times reduces wrinkles
27] @MrDispenser: Eating the left crocodile testicle cures sweat rash
28] @MrDispenser: Sucking a cucumber cures erectile dysfunction
Please put your hands up if you have never made a mistake? If you have your hands up, please see me after. I want to offer you a job. Everybody make mistakes.
We learn at university and during pre-reg about how to let prescribers know when they have made mistakes and the best way to do it. However, no one ever told me how to let the staff know when they have made an error when dispensing.
There are five ways of doing it:
1] Throw the wrongly dispensed medicine back at them.
2] Shout at them.
3] Don’t say anything and correct it yourself.
4] Call them over and discreetly tell them.
5] Call them over and tell them that they have a made a mistake but let them figure it out for themselves.
Let’s go through the different options.
1] This may be the most satisfying but will result in more paperwork. I hate paperwork.
2] This is also satisfying but may result in tears or a punch.
3] This doesn’t help the person learn about their mistakes. Sometimes it’s the easiest option and doesn’t result in them spitting in your coffee.
4] They don’t get embarrassed using this technique. Be prepared for them to tell you that it wasn’t them or offer an idiotic excuse.
5] I prefer this option if it’s not busy. You can see the wheels turning in their head when they figure out their mistake. Although, sometimes they still can’t figure out their mistake….
Just be prepared when they re-dispense it with a different mistake…
1] “You clearly don’t know who you’re talking to, so let me clue you in. I am not in danger, Skyler. I am the danger. A guy opens his door and gets shot, and you think that of me? No! I am the one who knocks!” – Walter White: Walt wasn’t allowed to do any deliveries after work anymore after getting upset at the time it took Mr Smith to answer
2] “If you don’t know who I am then maybe your best course of action would be to tread lightly” – Walter White: The new area manager needed to work on his people skills
3] “Stay out of my territory” – Walter White: The multiple wasn’t happy with the 100 hour pharmacy
4] “Say my name” – Walter White: The addict wouldn’t dream of getting his methadone without having his identity confirmed.
5] “Shut the fuck up and let me die in peace” – Mike Ehrmantraut: Substitute the word ‘die’ with ‘check’ and it sums up my working day
6] “You asked me if I was in the meth business or the money business. Neither. I’m the empire business” – Walter White: The medium sized multiple had plans to expand
7] “You are not the guy. You’re not capable of being the guy. I had a guy but now I don’t. You are not that guy”- Mike Ehrmantraut: The staff appraisal didn’t go well
8] Tuco: “Have a seat, Heisenberg”.
Walt: “I don’t imagine I’ll be here very long”
The waiting times at the pharmacy were excellent
9] “We’re done when I say we’re done” – Walter White: The pre-reg didn’t want to put his pencil down at the end of his exam
10] “So, right now, what I need is for you to climb down out of my ass. Can you do that for me? Will you do that for me? Will you please, just once, get off my ass. You know, I’d appreciate it. I really would” – Walter White: The best way to respond to a request from your area manager for more MURs
Which TV character would you want to work in your pharmacy?
1) Allison Chemist: Mike Ross from Suits as their pre-reg.
2) Karen Gunnell: Mrs Doyle from Father Ted would make plenty of cups of tea.
3) Karen Gunnell: Monica from Friends. We would have lovely clean and tidy dispensary and stock doesn’t go out of date because she’d be obsessive about stock rotation.
4) @MrDispenser: Walter White: Excellent chemistry knowledge
5) @MrDispenser: Sherlock Holmes: He would find who stole my pen in seconds
6) @MrDispenser: The Fonz: Super cool when it gets busy
7) @MrDispenser: Dr Cox from Scrubs would be a great pre-reg tutor
8) @MrDispenser: Jack Bauer from 24: He can work to a deadline
9) Reena B: Speedy Gonzales as the delivery driver
10) @miss_njun: Carrie Mathison from Homeland: Great attention to detail and would make an excellent ACT
Reena B: Patients would be Victor Meldrew and Hyacinth Bucket
This is what pharmacists thought about being doubled up: Double Trouble
What do Pharmacy Staff think of having two pharmacists?
Denise W: They both try to outdo each other! Like to make a big thing of it when they find a near miss – look at me i can accuracy check! Yeah well done it’s your job that’s why you get paid a hell of a lot more money than us mere dispensers!
Rachel S: Never know who has the CD keys!
Marcia H: Fine, don’t take a blind bit of notice to either
Susan P: Annoyed cause all they do all day is talk!
David J: I like having two or more as long as they do their job. I have worked with some that I would prefer just went home.
Heather F: It’s best if it’s someone you know and not someone who’s heavy awkward or useless.
Rey R: You can see who the lazy one is.
Ashlie S: I never know who to ask question/ask to speak to patients. I don’t want to give anyone an inferiority complex.
@sunita_pall: There’s always tension of who is the fastest checker and who is the boss!
@MissSarahJCraig: Had four pharmacists in the other day, couldn’t get any of them to check a prescription though!
@OriginalAsif: A constant power struggle as to who is in charge, but some pharmacists are ok to work with, as long as they listen..
@NasirAyyaz: One of them is always lazier than the other
Alex B: Love having two people to pester for answers
Sarah A: We often have three pharmacists sometimes four our shop that busy. Find it good as always one on hand for advice
Angela C: Double cover is fab, it gives our A.C.T a helping hand in the MDS room
Spammy S: Yay! things get checked regardless of phone calls/ I must speak to a pharmacist about this face cream’…. but you do things the way one pharmacist likes and then you have to change it for the other and start second guessing yourself.
@teresaflannery: It’s ok until you ask a question and both give you different answers *awkward*
@digitalpretzel: Tech here, I work with 2 RPHs frequently. I love it. 1 can check prescriptions, 1 can counsel or talk to doctors. Those are smooth Mondays
@StudDispenser: As a dispenser I like to gossip and catch up with the pharmacists after some time, although some customers may not like it.
Katie M: I love it. It means things still get checked even if one pharmacist is busy elsewhere. On the phone etc
Jill T: Love having 2 pharmacists we just hold up a red basket and shout waiter and see who’s the quickest to check lol
Pharmacists: how do you find working with other pharmacists when you are doubled up?
Lunch and Loo
Ian C: Uninterrupted lunches.
Emma R: I LOVE being a second pharmacist you can have a lunch break and go to the loo!!
@KeenPharmacy: Love it, lunch hour, shared workload and good conversation
Elaine M: Anyone else find that it makes them feel less confident?
Claire E: Yes I don’t like doing double cover, I always feel less confident.
Sally P: Yep always feel like have to check I do actually know the answer!
David M: As a locum, usually the branch manager sees double cover as a day off and sits In the consultation room all day, doing ‘paper work’.
Aiden M: I’ve only ever been the second pharmacist with double bookings. Not had one since taking over a branch but I hate it. Always felt like I’m being watched by the other one and ended up in a factory line clearing a three day backlog while the other gets to play with the customers.
Sian R: Double cover? Usually means someone’s messed up the rota!
Ann P: Seems like a strange question to me: I work in hospital most of the time and am therefore used to working with other pharmacists around me both in the dispensary and on wards. I like having someone to ask questions/bounce ideas off: the main problem I have is that if I ask one of our younger pharmacists a question they assume I’m setting them some diabolical test rather than the truth which is that I’ve genuinely forgotten the answer! I do remember that when I was newly qualified it was a bit unnerving to work with someone senior. I always imagined they were watching and judging me. I now know they were probably watching, but mostly to check I was ok.
Emma A: I love it, you can do an uninterrupted consultation without worrying about those waiting, what’s not to like!
Teresa S: I feel like I’m being spoilt! Being able to do an MUR without someone interrupting with 10 baskets of “waiters” for me to check would be bliss.
Johnny H: This is the norm in my Pharmacy! Makes MURs and Methadone clinics easier to do and not have a massive backlog when returning into the dispensary.
@wickerpharm: Good now. In days of old found neither would make a decision without consulting the other – then avoid anything contentious.
@sue_warman: I can only work with a few actually, only my husband. With others I always turn into a dispenser.
Meghana B: It’s good as long as the other pharmacist is NOT your husband
@Pharmusician: Great! Only have to do four things at once instead of eight.
Momina K: Love it! Half the work is done.
Depends on the other person
@clogsmypop: I used to love it. I wished it happened more!! (I am retired).assuming the other pharm was someone I clicked with. Some I just didn’t and then it was tumbleweed central..
Shveta V: I can’t say I’ve ever worked with an unknown or awkward pharmacist before.
@abitina: Sometimes it’s hard to concentrate because all I want to do is have a good natter with a fellow pharmacist.
@frandavi99: It’s immense fun and a fantastic opportunity for gossip. Don’t think the techs enjoy it quite so much though…
Find out what pharmacy staff think in the next blog….