Why does it take so long to slap a label on a box?

1: Patients walks in and leaves the door open on a cold day

2: assistant puts down her Take-a-Break mag and looks up

3: patient hands assistant the prescription

4: assistant makes small talk and complains she has no money

5: asks if patients pays or is exempt

6: takes a charge off the patient

7: assistant tells patient all about her last holiday which was a cruise

8: assistant brings script into dispensary

9: script falls on the floor

10: dispenser can’t pick it up due to her nails

11: pharmacist picks it up

12: places it in basket or clip to indicate waiting

13: tech scans the prescription

14: ETP not working

15: labels it manually

16:checks if its NCSO

17: broken bulk

18: eligible for NMS

19: due for MUR

20: proscript flags up that it is eligible for NMS

21: try to print out consent form

22: no paper in printer

23: paper reloaded

24: labels generated

25: labels run out half way

26: labels replaced

27: endorser not working

28: product dispensed

29: hand to pharmacist

30: checks for signature

31: in date

32: clinically appropriate

33: not blacklisted

34: wrong formulation dispensed

35: sent back for amending

36: re-dispensed

37: pharmacist loses his pen

38: the whole pharmacy team looks for the pen

39: pen is found in pharmacists trouser pocket

40: near miss log filled out

41: pharmacist hand endorses script

42: patient has a hard to pronounce name

43: pharmacist ponders whether the forename or surname is easiest to pronounce

44: pharmacist turns over script and sees that patient has paid for the prescription

45: shouts out patients name

46: patient comes to counter

47: pharmacist tells patient that their 28 disp aspirin 75mg is cheaper to buy

48: patient is refunded and buys 100 x aspirin 75mg disp

49: pharmacist secretly upset at losing NMS

50: patient leaves


12 thoughts on “Why does it take so long to slap a label on a box?

  1. Love this blog, gosh! I am tired just reading it. my advice is for the pharmacist to either not have pockets or carry more than one pen.

  2. 37: pharmacist loses his (her!) pen
    (reality: pharmacist’s pen stolen by previous customer – had one ask me once if she could take my pen! I keep it in my ponytail now.)

    43: pharmacist ponders whether the forename or surname is easiest to pronounce
    (oh, how I understand!)

    1. I could write a blog just about pens. They are a valuable commodity! Also, If I really don’t know how to pronounce a name then I let the pre-reg/summer student hand it out. It’s all part of the training!!

  3. so funny. . .but true!
    I still think there is room for 27.5 though –

    rummage through stack of delivery tote boxes to find the item.

  4. brilliant! and sadly true. I once bought in 8 or 9 pens hoping that I would always be able to fine one for a while but they were gone by the end of the third day!

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