Sometimes, the more you explain something, the less enticing it becomes.
Me: Hi, Mr Smith. Can I do a MUR on you please?
Mr Smith: You what?
Me: Medicines use review
Mr Smith: What the hell are you on about, boy?!?
Me: Just want a quick chat about your medicines.
Mr Smith: Why, what’s wrong?
Me: Nothing hopefully
Mr Smith: I speak to my GP about my medicines
Me: Yes, I know. I would like to speak to you too about them.
Mr Smith: Are you saying I can’t trust him?
Me: Noooo! I just want to see how you are doing with them.
Mr Smith: Doing fine
Me: I want to see if you know what they are all for.
Mr Smith: You calling me stupid?!?
Me: Um…ah.. No. Its just a quick check to see if you are taking them as prescribed
Mr Smith: I am
Me: It really will just take a few mins….
Mr Smith: I’m parked in the disabled spot so have no time. Bye.