So a boots pharmacist has been suspended from the register for falsely saying she had some more MURs than actually done.
It’s a shame that this has come to light, although I would say it had to happen at some point.
The pressure to do MURs is great. With category M prices making a mockery of the system, the NHSBSA being a total joke wrt accuracy of payments, the DOH in its negotiating practices, brand discount deals being “renegotiated” – revenue is becoming tighter and tighter.
So MURs are seen as a way of generating income. But they are also a service and here lies the problem for a pharmacist. Do fewer yet professional MURs or do more money generating but possibly less professional MURs.
Big chains will insist that the fees are more important and so a ‘pressure’ will be exerted on the pharmacist. Threats possibly employed if they aren’t done.
And so we pharmacists find ourselves caught between a rock and a hard place – to give a professional service and be paid or to just go for the money.
I find it morally distasteful that companies give not two hoots about their staff and their professionalism – you employ us to do a job, then leave us to do the job and stop micro-managing us. Who are you to tell us what to do when you aren’t anything to do with healthcare or have become so far removed from the coal face you have forgotten what it was like.
You cause heartache and despair amongst the very people you profess to care about – you cause us to go against our morals and professional ethics.
However, the pharmacist concerned has committed an offence.
The question will be asked “did you or did you not do all these MURs”
A second one may be asked “so you’re saying that some of these were falsely claimed”
The answer is yes and therefore a fraud has been committed.
There is no getting round this.
I trust that the powers that be look into this case more closely – the system is wrong, the system creates an atmosphere where you are deemed to not be a good pharmacist if you don’t do MURs, the system allows systematic abuse of highly qualified professionals by the management chain, for forcing professionals to claim the money by doing unprofessional deeds, for making professionals the scapegoats in search of money…
Shame on you! I truly wonder how you are able to sleep at night, but actually you won’t care – it won’t even enter your consciousness that what you do is morally wrong that you are driving professionals to despair and ‘managing the figures’ in order for you to tick boxes.