‘twas the night before Christmas, when all through the pharmacy.
Not a dispenser was stirring, not even Tracy.
The Activa stockings had been ordered with care,
in the hope that the driver soon would be there.
Mrs Jones had already rang 6 times to ask where her stocking was. Frank Dispenser and the rest of the pharmacy team were shattered. It was 5.45pm and it had only just quietened down. Frank hadn’t even had time for lunch. He was working his way through the celebrations tin that the area manager had left.
They had got lots of biscuits and chocolates from patients too. Some were not out of date which was a bonus. Mrs Smith had baked one of her special cakes for them. Frank had been initially dubious about selling citric acid to Mrs Smith. He had asked her what the w/w% of citric acid there would be in the final cake. Mrs Smith didn’t know but said that she would bring in some of the cake for Frank. He accepted as he was a reasonable man. Carol the dispenser was singing in the staffroom. She always sang at Christmas.
Mrs Smith and Mr Smith could not have been more different. Couples who order their repeat meds together, stay together longer. This didn’t apply to the Smiths. Mrs Smith used our repeat prescription order scheme. Mr Smith did not. It was then that he burst through the door. A feeling of dread came over Frank. Mr Smith was a large man in his seventies and always dressed in red for some reason. ‘Here is my list of medicines that I want’ he bellowed as he handed over his prescription.
Mr Smith was holding a sack. Susan the technician wondered if it contained biscuits for the pharmacy team. Susan was unfortunately mistaken. Mr Smith had been naughty, not nice.
‘I don’t want these tablets anymore’ he said.
Susan sighed. ‘As well as safely disposing of unwanted medicines, we also dispose of uneaten, in-date chocolates, cakes and biscuits, you know?’
Mr Smith looked confused.
‘We don’t have all your tablets’ said Frank.
‘Why the hell not?’ Mr Smith replied.
‘Well it is 5.45pm on Christmas eve’.
‘I’ll come back tomorrow then’ said Mr Smith.
‘You can come back but we are shut for the next two days’ Frank sarcastically replied. One day Frank would get a punch because of his sarcasm.
‘SHUT FOR TWO DAYS!!! WHY DIDN’T YOU TELL ME BEFORE?’
‘We told you last year too….’